Hosting customer support specialist

09 октября


Технологии:
ssl hosting english internet assistance dns centos mysql php content wordpress magento supporting email
Английский: eng: Intermediate

ZONE3000 is an international IT company that provides domain name registration, web hosting services and SSL certificates. We work with Namecheap, which is included in the Top-3 best domain name registrars. We have been trusted by more than 6 million customers all over the world for more than 20 years. Now we register about 700 domain names per hour, which is proven by more than 10 million registered domain names.

We are seeking for a candidate for a Hosting customer support specialist position. All you need is a desire to learn technical material as well as have an Intermediate level of English proficiency.

We offer:

  • Opportunities for personal growth and professional development in hosting sphere as well as technical directions
  • A job in IT without experience
  • A technical training course with unique content from the internal training center, where you will be provided with basic knowledge regarding Internet services, communication with foreign customers, modern business correspondence and work in large IT company. In addition, you will be provided with basic technical knowledge required for the position (with the training being successful, we pay $ 300 expressed in the hryvnia).
  • Pay starting from 400$ per month, expressed in the hryvnia (night shifts are paid at one and a half rate)
  • Work experience in IT in accordance with international standards
  • Soft and hard skills development in the corporate «University» provided by our NY office specialists
  • Official employment
  • Paid vacation and sick leave
  • Shift schedule (08:30—16:30, 16:30—00:30, 00:30—08:30)
  • Night commute by taxi at the company’s expense

Responsibilities:

  • Provision of technical support to customers around the world
  • Assistance in the selection, installation and configuration of the products and services of the company.
  • Working with DNS system, DNS configurations
  • Managing email services and working with their features
  • Effectively troubleshoot issues and resolve problems related to server operating systems — CloudLinux, CentOS
  • Troubleshoot and resolve issues related to the MySQL and PHP configurations
  • Working closely with Content Management systems such as WordPress, Magento, etc.
  • Supporting and managing cPanel services

Perks:

  • English classes in the company office;
  • Points accumulation system (can be exchanged for MAKEUP, Rozetka certificates and others)
  • Employee discount program providing discounts and special conditions from the company’s partners
  • Corporate parties and teambuilding activities
  • Fruit days, tea, coffee and milk with vitamin D

If you are interested, contact us:

Email: [откликнуться]

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